VTK-100 Error message HELPPPPPPPPP

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Here's something someone posted in one of the newsgroups:

TROUBLESHOOTING GUIDE: VTK-1000 Error =====================================

Goal: How to troubleshoot a VTK-1000 error.

Fact: Oracle Enterprise Manager

Change: NOTE ROLE: The Enterprise Manager (EM) Console connects to a middle-tier service called the Management Server (OMS). If this connection attempt fails for any reason, the EM Client will receive the error:

VTK-1000: Unable to connect to Management Server Please verify that you have entered the correct name and status of the Oracle Management Server OK

Fix: The VTK-1000 error can occur due to problems with the EM Client setup or because the Management Server is not started. To troubleshoot the error, begin at the EM Client:

EM Client: 1. Verify the Management Server hostname listed in the EM Console logon window is the correct hostname. For additional information, see [NOTE:1067911.6]

2. Verify the Management Server hostname is reachable through TCP/IP from the EM Client system. For additional information, see [NOTE:1077548.6]

3. Verify the EM Console and Management Server are at the same patch level.

Next, go to the Management Server: 4. Verify the Management Server is started. For additional information, see: [NOTE:107235.1] How To Start A Management Server From A Dos Prompt on NT [NOTE:117193.1] How To Start A Management Server Running DHCP [NOTE:109494.1] How To Start A Management Server On Unix

If the Management Server will not start, turn on OMS logging and look in the oms log file for possible failure messages.

NOTE: For instructions on how to log the OMS startup process, see Additional Troubleshooting hints listed below.

If the EM client is setup correctly, check the Management Server: See [NOTE:133799.1] Troubleshooting Guide: How to Troubleshoot Problems starting the Management Server.

Additional Troubleshooting

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If the solutions listed above do not resolve the VTK-1000, additional debugging information must be captured.

1. To Trace the EM Console, see [NOTE:106074.1].

2. To Trace the OMS, see [NOTE:68741.1].

Additional debugging information can also be found in [NOTE:69522.1].

References

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General Setup Information: [NOTE:107241.1] QUICK START GUIDE Enterprise Manager 2.1

EM Client Problems: [NOTE:1067911.6] Logging into EM Console Fails with VTK-1000 When OMS Hostname is Incorrect [NOTE:1077548.6] Logging into EM Console Fails with VTK-1000 After Changing the OMS Hostname

HI,

I am also new oracle user and I need help.

I cant log into the enterprise manager console.

I keep getting the same message VTK-1000 that was posted by somone else before.

I checked the services.. and it is started properly.

I really have no clue where to start.

I didnt install or have any notes on installation.

PLEASEEEEEEEEEEEE help me ASAP

Thank you